Privacy policy

What we collect

When you call or submit the contact form on water-damage-restoration-chicago.com, we collect the information you give us directly: your name, phone number, city or neighborhood, and the description of your water damage situation. We do not collect payment card numbers, Social Security numbers, or health information.

How we use it

• To respond to your request and schedule service
• To document the loss for your insurance claim when you ask us to
• To follow up on completed work

We do not sell your personal information to third parties.

Calls and recordings

Calls to +1 (217) 375-5263 may be recorded for quality and documentation purposes. By calling, you consent to recording where permitted by law.

Cookies and analytics

This site does not use advertising cookies or cross-site trackers. Any analytics are aggregate and used only to understand which pages help visitors.

Data retention

Job documentation is retained as needed for insurance and warranty purposes. Contact form messages that do not lead to work are deleted within 12 months.

Your choices

You may ask us to correct or delete your contact information at any time by calling +1 (217) 375-5263 or writing through the contact page.